PRIVACY POLICY

1. INTRODUCTION

The right to privacy and, in particular, the right to the protection of personal data is one of the fundamental principles of BDIVASTORE.COM, with registered address at Can Parera del Pla, 5-7 · 08458 Sant Pere de Vilamajor, Barcelona.

The purpose of this General Privacy Policy (hereinafter, the "Policy") is to explain the way in which BDIVASTORE.COM will process any personal data that may be collected through the different forms on the BDIVASTORE.COM websites. Your personal data will be processed in a strictly confidential manner and only for those purposes for which you have provided consent, as explained below and, in greater detail, in each of the specific privacy policies for each form.

 

2. SCOPE OF APPLICATION OF THE POLICY

This Policy applies only to this website and not to websites owned by third parties. BDIVASTORE.COM may provide links from this website to other websites that it considers of interest to its visitors. BDIVASTORE.COM strives to ensure that these websites adhere to the highest standards.

However, due to the very nature of the Internet, BDIVASTORE.COM is unable to guarantee the privacy levels of these websites, nor can it be held responsible for the content of websites other than those of BDIVASTORE.COM itself. This Policy is not intended to be applied to any website with which BDIVASTORE.COM has a link and which does not belong to BDIVASTORE.COM.

3. COMMITMENT TO PRIVACY

BDIVASTORE.COM is fully committed to regulatory compliance and, in particular, compliance with the General Data Protection Regulation of the European Union and the regulations related to the protection of personal data in force at any time, this being a priority objective.

As a result, and with privacy being the basis on which all processing carried out is configured, BDIVASTORE.COM has taken the decision to implement the following principles:

  • Transparency in data processing is one of the priorities of BDIVASTORE.COM, so whenever it is necessary to collect personal data we will duly inform you through the corresponding privacy policy, including the purposes of such processing, among other aspects.

  • The processing of those personal data that are strictly necessary to provide any services that you request.

  • Accessibility and proactivity, whenever possible, to make available to you simple measures that allow you to control your personal data.

  • The non-transfer of your personal data to third parties, except those suppliers providing a service to BDIVASTORE.COM, or those about which BDIVASTORE.COM has previously informed you and received your consent in this regard.

  • The confidentiality of the personal data collected and processed by BDIVASTORE.COM, guaranteeing the adoption of adequate security measures for their protection.

4. PURPOSES OF THE PROCESSING

 

BDIVASTORE.COM collects your personal data in order to manage your requests and offer you services and products that may be of interest to you.

Specifically, BDIVASTORE.COM processes your personal data for the following purposes:

  1. Dealing with your queries, questions or requests made through the customer service or communication channels identified on each website and contacting you to respond to them.

  2. Improving the  website, as well as their services and products, in order to offer a better service and content.

  3. Allowing you to make purchases through the website.

  4. Sending transactional notifications in relation to your purchase.

  5. Conducting studies for statistical purposes.

  6. Having your data updated.

  7. Processing reservation requests.

  8. Managing billing and for accounting purposes.

  9. Fulfilling tax obligations.

  10. Processing guarantees for the products acquired in BDIVASTORE.COM.

  11. Complying with the current legal framework.

  12. Managing your data to send you commercial information.

5. LEGITIMISING THE PROCESSING OF YOUR PERSONAL DATA

BDIVASTORE.COM will only collect those personal data that you wish to disclose voluntarily and, in accordance with current regulations on data protection and on information society services and electronic commerce, will inform you that such personal data provided at the time of registration, or any others provided to BDIVASTORE.COM for access to some of the services on the website, will be incorporated into files owned by this company.

The data that BDIVASTORE.COM may request from you are the following:

  • Identification data. Information concerning an individual that allows them to be differentiated from others in a group, such as: name; tax identification number; place and date of birth; nationality.

  • Contact data. Information that allows contact with their owner to be maintained or initiated, such as: address; email address; landline; mobile phone.

  • Data on physical characteristics. Information about an individual relating to their physiognomy, anatomy, features or specific characteristics, such as: measures necessary for the manufacture of the products.

  • Asset or financial data. Information concerning an individual relating to their assets, rights, liens or obligations that can be valued economically, such as: bank accounts, credit card number, security number.

The processing of your personal data may sometimes be necessary to comply with certain legal obligations, or in relation to any contractual relationship that BDIVASTORE.COM may have with you.

In all other cases, and whenever appropriate, BDIVASTORE.COM will request your consent to process your personal data.

6. SENDING COMMERCIAL NOTIFICATIONS.

Within the framework of its promotional activity, BDIVASTORE.COM may provide you with resources for registration or subscription to news or commercial information related to BDIVASTORE.COM. These resources will always be subject to your express consent to send them.

In the event that you have authorised this, BDIVASTORE.COM will send you information about its products, activities and personalised services in keeping with your tastes and preferences. Moreover, and in the event that you have also expressly consented to this, you may receive information related to BDIVASTORE.COM competitions and/or prize draws, as well as its events and corporate activities close to your location.

You can revoke your consent to receiving commercial notifications at any time, through the link or button enabled for this purpose in each of the notifications or by directly communicating your wish to revoke the consent through the following channels:

  1. By email, sent to the following address: bdivastore2@gmail.com

  2. By the web form "Any Doubt?" at https://www.bdivastore.com/shop

7. AUTOMATED DECISIONS AND THE CREATION OF PROFILES

BDIVASTORE.COM will obtain your express consent for the processing of your personal data in relation to the possible adoption of automated decisions and/or the creation of profiles.

For the provision of some services, BDIVASTORE.COM may process your personal data using automated means. This means that certain decisions are taken automatically, without human intervention. 

You can review the applicable Cookies Policy at the following link https://www.bdivastore.com/cookies-policy. Likewise, you can contact BDIVASTORE.COM for any questions or queries related to the processing of your personal data through the following address: bdivastore@gmail.com

8. DURATION OF THE PROCESSING AND DATA RETENTION PERIOD

BDIVASTORE.COM is committed to processing your personal data while they are useful and necessary to offer you a quality service through their processing. Therefore, BDIVASTORE.COM will make all reasonable and timely efforts to minimise the processing and retention time for your personal data.

In this sense, in each data collection form BDIVASTORE.COM will inform you of the expected period for the processing and/or retention of your personal data.

In any case, and even if you request the erasure of your personal data, BDIVASTORE.COM will have the right to store and retain them, under the appropriate blocking, for the time necessary to comply with the legal obligations that apply, as well as to make them available to the competent authorities in the different matters that are applicable.

9. EXERCISING OF RIGHTS AND CLAIMS WITH THE AEPD (SPANISH DATA PROTECTION AGENCY)

As a result of the processing of your personal data by BDIVASTORE.COM, the current legislation grants you a series of rights. BDIVASTORE.COM offers a brief explanation of each right in order to facilitate your exercising of them:

  1. Right to access: You will have the right to know what personal data are being processed by BDIVASTORE.COM, as well as the purposes of this processing.

  2. Right to rectification: Your data will always be yours, and as such you can request their rectification at any time if those that appear in the BDIVASTORE.COM records are erroneous.

  3. Right to be forgotten: You may at any time request that your personal data be erased from the BDIVASTORE.COM files. However, and as previously indicated, you must take into account that in certain circumstances compliance with the current legislation may prevent the effective exercising of this right.

  4. Right to object: You can object to the processing of your personal data in relation to any of the purposes for which we process your data, in accordance with the privacy policies applicable in each case.

  5. Right of restriction of the processing. You can request the restriction of the processing in the following cases:

    1. When you consider that the data that BDIVASTORE.COM retains about you is not correct or accurate;

    2. When, even though you consider that BDIVASTORE.COM is not processing your data legitimately, you prefer the restriction of their processing to their elimination;

    3. When the data that BDIVASTORE.COM retains are no longer necessary in accordance with the purpose for which they were collected, but you need BDIVASTORE.COM to retain them to lodge legal claims;

    4. When, having exercised the right to object to any processing, a response from BDIVASTORE.COM is being awaited.

  6. Right to the portability of your data: Whenever technically possible and reasonable, you will be entitled to request that the personal data you have provided directly be communicated to another data controller. If this is not possible, BDIVASTORE.COM will directly provide your data to that other data controller, but if it is not they will be provided to you in a standard format.

Provided that BDIVASTORE.COM is processing your personal data based on your express consent, you can revoke this at any time without further consequences for you beyond, depending on the right exercised, not being able to provide you certain services.

The exercising of the rights held may be carried out by contacting BDIVASTORE.COM through any of the following means, along with a copy of your DNI or equivalent identification document:

  1. By email, sent to the following address: bdivastore@gmail.com

 

If you do not want to exercise a specific right but want to ask a question or make a suggestion in relation to the processing of your personal data, you can also use the addresses provided for the exercising of rights.

Please note that in any case, you may lodge a claim with the competent data protection authority if you consider that BDIVASTORE.COM has not processed your data in a lawful manner or it has not correctly responded to your requests or rights. In Spain, this competent authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos).

10. CONFIDENTIALITY AND SECURITY IN THE PROCESSING OF DATA

Your personal data are very important for BDIVASTORE.COM so it is committed to processing them with the utmost confidentiality and discretion and to implementing all those security measures that it deems appropriate and reasonable.

In this sense, BDIVASTORE.COM declares and guarantees that it has established all the technical means at its disposal to avoid the loss, misuse, alteration, unauthorised access and theft of the data provided by the users. Likewise, BDIVASTORE.COM constantly reviews its security measures to ensure that they are always up-to-date.

11. SOCIAL NETWORKS

Social networks are part of the daily life of many internet users and for this purpose different BDIVASTORE.COM profiles have been created in them. All users have the opportunity to join the pages or groups that BDIVASTORE.COM has in different social networks.

However, it must be taken into account that, unless we request your information directly (for example, through marketing actions, competitions, promotions, or any other valid form), your data will belong to the corresponding social network. Therefore, it is recommended that you carefully read its conditions of use and privacy policies and ensure that you configure your preferences regarding the processing of data.

12. CONTACT WITH BDIVASTORE.COM

If you have any questions or concerns about the processing of your personal data, please contact us through:

  1. Email that must be sent to the address bdivastore@gmail.com

  2. Web contact forms